Important News: In a big boost for Indian air travellers, Parliament cleared a bill providing for increased compensation to air travellers in case of baggage loss, delay in flights, injury and death - mandating Indian carriers pay rates equivalent to global standards.
The AIR PASSENGERS ASSOCIATION OF INDIA is India’s only national, non-profit organization totally dedicated to the welfare of the air passenger. Over the years, the Association has also been playing a very important role in the development of the aviation industry. The Air Passengers Association of India (APAI) was established in 1990 and has its headquarters at Chennai. A National Executive Committee supervises the operations.The Association has regional offices at Mumbai, Delhi, Chennai and Nagpur as well as an Area Office at Madurai & Trivandrum. More regional and area offices are envisaged. APAI creates awareness about the rights of air passengers and encourages them to address their grievances to the concerned authorities. It also takes up the case of aggrieved passengers and tries to ensure that justice is meted out. With the boom in the aviation industry, APAI wishes that more and more people fly and is committed to ensure that air passengers get the best in terms of safety and comfort. APAI strongly believes that flying is not the domain of only the rich & famous but every citizen of our great country. APAI has a very impressive member database and any individual or organization is welcome to become a member for a small one-time fee.


In the early nineties. India’s monopoly national airline, Indian Airlines ruled the skies and hence the roost as well. Passenger service was at its lowest ebb and delayed departures, misplaced baggage and indifferent service were a routine affair. Aggrieved passengers had to grin and bear it as there was no one they could turn to since nobody was willing to listen to their plight. It was at this time that Mr. D. Sudhakara Reddy, a frequent flyer with a lot of harrowing experiences, decided to launch the Air Passengers Association of India or APAI as it is now widely known With the support of many like minded people .
Once The Air Passengers Association of India was launched and air passengers began to breathe a little more easily. The response was overwhelming and support and encouragement came in from all quarters, for here was a watchdog determined to take up the cudgels on behalf of the aggrieved air passengers…a watchdog that could bark effectively and bite too if need be. In the twenty five years since its inception, APAI has made a real difference to the air travel scene in India, supporting the rights of air passengers and voicing their concerns in the corridors of power. As the Air Passengers Association of India enters its Twenty fifth year of service, the Association can be proud of its contribution to the growth of aviation industry in the country. APAI will continue to strive for safer and more comfortable air travel.


  • It was Mr.D.sudhakara Reddy, a frequent flyer with a lot of harrowing experiences, decided to launch the Air Passengers association of India or APAI as it is now widely known being one of the victims on the Mumbai-Chennai IA flight of 24th December 1989 which was delayed by 27 Hours.

  • The entire Press appreciated the move and the announcement was greeted with great applause and support by the leading industrialists, Chambers of Commerce, Professionals

  • APAI Participated in the Justice Shivshankar Bhat Court of Enquiry formed to examine the cause of the A-320 air crash in Bangalore that occurred in February 1990.

  • A Memorandum was submitted to the Hon. Prime Minister of India Shri P.V.Narasimha Rao in 1991 by the Founder & National President Mr.D.Sudhakara Reddy requesting the following:

  • a) To permit Private Enterprises for operating scheduled Airlines.
    b) To permit more International Airlines to operate into and out of India.
    c) Merger of IAAI & NAA as there was a lot of duplication in their roles and responsibilities.
    d) Merger of Vayudoot with Indian Airlines.
    e) To privatise AI & IA into Corporate entities.

  • This Memorundum was endorsed by eminent citizens across India like Mr.Nani Palkiwala, Dr.J.J.Irani, Mr.Rusi Mody, Mr.F.C.Kholi, Mr.Vijaypat Singhania, Mr.M.V.Arunachalam, Mr.D.C.Kothari, Mr.V.L.Dutt, Mr.Suresh Krishna, Mr.N.Shankar Mr.K.K.Birla, Mr.S.L.Kapur, Mr.Mammen Mappillai, Mr.K.D.Parakh, Mr.H.P.Nanda, Mr.S.L.Kirloskar, , Mr.S.K.Birla and Industry Bodies like CII, FICCI, ASSOCHAM, MMA, etc.

  • APAI can proudly say that most of its demands were given shape during the Prime Ministership of late Shri P.V.Narasimha Rao.

  • APAI participated in “AVIA INDIA 1991” - an international seminar at Delhi and made an audio visual presentation on ‘Airport Facilities and Support Systems’.

  • Filed writ petition on withdrawal of Gulf surcharge at Madras High Court in September 1991 and this was withdrawn subsequently by the Government of India.

  • Jet Airways came into being as the 1st scheduled Airline after the Government’s clearance for operation of scheduled Private Airlines in our country .The Private Airlines could apply for an operating license & this happened in the year 1994 and since then the Passengers had a wide range of choice between low cost and full service Airlines.>>Read more

Why Membership?

Air travel is no longer a luxury. The emergence of low-cost airlines as well as the presence of other private/Regional airlines is changing the face of air travel in India. The Air Passengers Association of India (APAI) truly understands the requirement of the air traveller and whether you are a business traveller, a not-so-frequent traveller or even if you have not travelled by air till now (hopefully, you will soon), membership to APAI will definitely be of advantage to you.

APAI will help take up any grievances that you may have as an air traveller avoiding the travails of a pillar-to-post approach. As a member of APAI, you will have an opportunity to air your views and concerns at various events organized by the Association with policy makers and industry leaders through open house forums, televised debates etc. As a member of APAI, you will stand to benefit out of the Association's contributions to the impovement of airport infrastructure, air safety, grievance redressal mechanism etc.

APAI is now in the process of working out very attractive member benefits and there will be three categories – Platinum , Gold and Silver With varying benefits for each category . Pl register yourself in the “enroll now” form and you will hear from us very soon .


    International Airports
    Domestic Airports

International Airports

City State Airport Name
New Delhi Delhi Indira Gandhi International Airport
Mumbai Maharashtra Chhatrapati Shivaji International Airport
Bengaluru Karnataka Kempegowda International Airport
Chennai Tamil Nadu Chennai International Airport
Kolkata West Bengal Netaji Subhash Chandra Bose International Airport
Hyderabad Telangana Rajiv Gandhi International Airport
Kochi Kerala Cochin International Airport
Ahmedabad Gujarat Sardar Vallabhbhai Patel International Airport
Pune Maharashtra Pune Airport
Thiruvananthapuram Kerala Trivandrum International Airport
Lucknow Uttar Pradesh Chaudhary Charan Singh Airport
Jaipur Rajasthan Jaipur International Airport
Guwahati Assam Lokpriya Gopinath Bordoloi International Airport
Kozhikode Kerala Calicut International Airport
Bhubaneshwar Odisha Biju Patnaik International Airport
Varanasi Uttar Pradesh Lal Bahadur Shastri International Airport
Nagpur Maharashtra Dr. Babasaheb Ambedkar International Airport
Indore Madhya Pradesh Devi Ahilyabai Holkar Airport
Tiruchirappalli Tamil Nadu Tiruchirapalli International Airport
Coimbatore Tamil Nadu Civil Aerodrome
Amristar Punjab Sri Guru Ram Dass Jee International Airport
Gaya Bihar Gaya Airport
Mangalore Karnataka Mangalore Airport
Bhopal Madhya Pradesh Raja Bhoj Airport
Shillong Meghalaya Zaruki International Airport

Contact us


Air Passengers Association of India

Regd. & Head office: 10, Tarapore Avenue, Harrington Road
Chennai - 600 031, India, Tel : 044-42111612
Email :,

Delhi office: P-95, South Extension Part-II, New Delhi-110 049, India
Tel: 011-41007090 / 91 / 92 / Fax : 011-41007093
Email Id:,
(Regn No.356/90-TN Societies Act)

Delhi Office

Capt. Sandeep Saraf
Regional Vice President-North

X-14 L.G. Floor, Green Park Main, New Delhi 110 016.

Telephone: +91-011-26527051

Fax: +91-011-26421056


Nagpur Office

Vipul Gupta
Regional Vice President - Central

S-14, MIDC Industrial Area, Hingna Road, Nagpur 440 016.

Telephone: +91-07104-234881-84

Fax: +91-07104-234886


Bangalore Office

Dhiren Gopal
Area Chairman

Director - Featherlite Group ,

16 A Millers Road ,


Bangalore 560052,


Ph: 080-40209673

National Joint Secretary


AK Block, No.47/60,

7th Main Road,

Anna Nagar,

Chennai - 600040,


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